Financial Readiness Sees Changes: BBB Military Line Offers Assistance

Military Scams Blog 5.23.16

Financial readiness is high priority for the military. To ensure a fully operable military, the lives of service members must also be well-equipped.

Recently Lt. Gen. Karen E. Dyson visited Joint Base Lewis-McChord in Washington to discuss the Army Financial Management Optimization Campaign. Dyson’s stop to the Pacific Northwest was one of three visits to installations in order to discuss the plan.

Dyson spoke at a town hall meeting on how I Corps is working to improve readiness. Dyson said the Army is focusing its energy on standardizing business processes and improving how they deliver financial management support to soldiers.

Carla K. Coulson, Director of Installation Services of the Army, spoke on the same subject during the Hot Topic forum on Army Installation Management in April.

Coulson said the Army plans to deliver enhanced financial readiness training at every “life event” in a soldier’s career. This includes marriage, childbirth and re-enlistment. This readiness training is expected to begin in fiscal year 2017.

Financial security for military families is a great area of interest for Better Business Bureau. That is evident with the formation of BBB Military Line. The program was created for military consumers and their families. It was established within the BBB Institute for Marketplace Trust, the education foundation of the Council of Better Business Bureaus. Its goal is to bring consumer education, BBB services and advocacy to a group that is often a target for scammers and unethical business practices. The program encourages military consumers to use BBB consumer education materials, business reviews and dispute resolution services.

While BBB services and educational resources are provided online, the majority of outreach is performed by individual BBBs across the country — who teach financial readiness workshops, support local community events, and actively engage military consumers within their respective service areas.

Financial education workshops available through local participating BBBs are:

  • How to be a Smart Consumer
  • Deals for Wheels
  • How to Buy a Home
  • Investing for Retirement
  • Scams and ID Theft
  • Smart Investing
  • Investing in Higher Education

Better Business Bureau serving the Northwest is able to provide these types of services through its Development Team. For more information on workshops designated toward military personnel email Development Director Savannah Kimball at or call 206-676-4105. For more information on BBB Military Line visit