The following are some of the scams reported to Better Business Bureau Northwest during April. In most instances names and locations have been omitted to protect the victims’ privacy.
An Alaska man reports he lost $35.99 at www.consogame.com. The man states he signed up and purchased a video game to play online, however he has yet to receive access. He states the company has ignored his emails and phone calls.
A Valdez man reports he bought an American Kennel Club (AKC) female German Shepard for $1,500 with AKC Jet Black German Shepherds on Craigslist. The fee included the AKC papers, first round of vaccinations and to have her dewclaws removed. After receiving his dog the man claims he never received the veterinarian records or the AKC paperwork. Additionally, the dog also still had its dewclaws. The man reports the breeder has not returned his phone calls.
Student loan scam
An Idaho woman reports she was contacted by the “Alumni Resource Center” and told they would be handling her student loan. She states the company told her she needed to make a down payment of $790. Later, she received emails from Navient stating she was late on her student loan payments. The Alumni Resource Center was based out of California and is believed to be out of business.
Warrant for arrest
BBB serving the Snake River has received reports of a phone scam going around Ada County. Scammers are calling Idaho residents threatening to arrest them because they have a warrant out for their arrest. The Ada County Sheriff’s Office states they will not call and ask for credit or debit card numbers over the phone and is urging residents to call the SO if they believe they owe on a ticket or if they’ve received a threatening call.
A Bozeman man reports he received a pop-up from Support Buddy on his computer telling him to call a number to fix a virus problem. The man called the number, granted access to the computer and paid $180 to fix the problem. These types of calls are scams and can allow someone to gain access to your personal information.
A Montana man reports he received a call, fax and email from Sorwall Corporate Business Publications out of Canada. The invoice was for $799.95 for listing in the corporate business directory. The man states he has no record of authorizing the transaction and has never seen the publication.
A Portland woman purchased an anti-aging cream advertised that it was endorsed by Dr. Mehmet Oz, Jennifer Aniston and Christie Brinkley. The offer was promoted as a free trial with a $4.95 shipping charge. The woman reports she never received the beauty cream, but was charged shipping and handling fees adding up to $46. The woman’s daughter tried calling the company, but the customer service professionals have refused to refund the money.
A Portland area woman reports she received a call from someone claiming to be with her Chase credit card company. The caller told her they could help her lower her interest rate, but she would have to pay $996 broken into four separate payments. The woman hung up on the scammer, but they called her back from a different number and told if she didn’t pay up they would be sending her to collections. Fortunately, the woman did not give the caller any money.
Clothing store deceptions
A Marysville woman contacted BBB after she claims she lost $28 to the clothing company Zaful.com. She reports she didn’t receive all of her order and the clothing she did receive was poor quality, wrong sizes and did not match the photos. She has been unable to get her money back from the company.
Fake dog breeder
A Spokane woman reported she was scammed after she tried to purchase Maltese puppies from beautifulmaltesebabies.com, a dog breeder out of Maryland. The breeder told her she could have the dog for $500, plus $200 for shipping. She was told to pay by MoneyGram. The woman agreed to pay half up front and then cover the other half once she received the dog. She gave the alleged breeder $400 up front, but never received the dog.